Blair Keen’s profile

Good Signal is the User Behaviour blog of Blair Keen - User Behaviour and Web Communication fanatic at AdditiveCRO.

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I agree with Jon - "user experience design is critical to security" especially when that security hinges on the Users' ability to correctly interpret language and apply this understanding to their personal security settings.

I wonder if their design team actually did any Usability/User Experience testing at all, and whether any confusion arose which was ignored? Pretty easy problem to overcome these days with the advent of tooltips?!

Thankfully, knowing how to communicate effectively with your visitors using language that avoids security mishaps has been largely embraced by the design community over the 3 years since Stephen posted this article.

Is Facebook a good example of good user experience design with its privacy settings?

Posted in Security and User Experience.

Sat, 12 Mar 2011 at 10:18:31 GMT


  • Twitter: @gsignal
  • Location: UK
  • Joined: March 2011
  • Comments: 1